About Zengarden
Zengarden is a spa, located at Jalan J. S. Parman No. 22 / 272, Petisah Hulu, Medan Baru, Petisah Hulu, Medan Baru, Kota Medan, Sumatera Utara 20153, Indonesia. They can be contacted via phone at +62 821-6626-7770, visit their website zengarden.co.id for more detailed information.
Seminyak Villa
" Come to Medan to visit a friend in February and on my flight over, read about this place from the in-flight magazine. Decided to give it a try from the glowing reviews that I read and all I have to say is WOW! It's definitely a place where price meets quality and every small details are thought of. Right from the start, everything was explained: the choices of massages available, the type of oil to choose from, to the therapist informing me the time of start of the massage. After the massage, I decided to take a shower and the bathroom was spotless! I had a really amazing experience that I decided to go back before my flight back to Bali and my experience the second time was just as great as the first time. It's definitely a place that I would come back again if/when I am back in Medan and I highly recommend it to any other people visiting Medan. Keep up the good work, guys! "
29 April 2018Veronika Tjoa
" Wanted to try this place out as it has good rating on Trip Advisor. Booked a slot and was asking about the vouchers they sold there. The CS lady was extremely impatient in explaining the terms and conditions of the vouchers. Before I was done asking, the customer service lady rudely put down the phone! To her, she was done getting my booking info and that's all she cared about.
29 April 2018I called back and she lied about the phone getting cut off when it was clear that she put down the phone. She also pretended to not hear me and kept repeating "hallo.. hallloooo..." when I was talking. She might be trying to "prove" her point that the telp line is bad. It was a drama. Her name is Anita.
I hope the management will look into their level of customer service and make sure that their frontliner is not driving away potential customers.
Pls investigate into whether the telp line is actually bad OR if you've got yourself a drama queen as a CS.
Won't be trying this place out (at least for now) despite the good past reviews. I'm sure their reputation will go south if they don't improve on simple things like this. Re-train your CS, or replace her altogether. Thanks. "
Sudianto Hoei
" My favourite spa n massage. very recommanded... "
18 April 2018Karljo Manlosa
" Massage is good but a bit on the pricey side. Maybe they can have options for food massages. "
07 March 2018Hendra Wijaya
" Nice place to visit after working. Can release your stress and yout pain muscle. "
16 February 2018Vanda Olivia
" This is my favorite place. It's comfy and nice. "
14 February 2018Dav Vie
" Paid for 120 mins plus the face firming treatment of 30 mins so total of 2.5 hrs. However, they said I’m done after just around 2hrs. Paid the extra 30 mins for nothing. This is the 2nd times happened to me at this place.
30 December 2017They should show you the time before the starts and shows again after ending. It will be more professional. Beware if you want to come to this place. They might cheat your time. "
Simo Travel
" Good place to relax.. for men and women. And it korean ginseng before massage is taste good "
15 October 2017Juwita Septy Ardini Nasution
" Best spa in town! "
25 August 2017Wanderlustcat
" Excellent place, excellent massage, on weekend make sure you make appointment few days ahead, they packed pretty fast. "
04 July 2017Kate Philp
" I knew finding a good waxing place in Medan would be tough, and actually the waxing here is not bad. But it is so overpriced (I paid less than half for the same treatments at a nicer spa in Yogya), and they charged me the first treatment price rather than the maintenance price because it was my first time there, even though it was definitely a 'maintenance' wax. Anyway, if you need a wax in Medan it does the job. "
15 May 2017Dody Lukas
" Premium SPA, for good health, nice therapis. "
04 April 2017Kaffy Eris SStp 170001
" So good "
13 January 2017July Law
" The best spa & massage in town. All the masseurs are very professional. "
10 January 2017Changsu Siris Woo
" The place is cozy, and offers few massages and facial treatments. I took an oil massage which was about 188,000rps for 90mins and was quite alright. I don't think that the massuse are not well trained, but the service was good.
25 October 2016Be aware that they only five you one small black panty to wear.. And if you are thinking of taking shower after the massage, its available if you bring your own towel. "
Reinhard Panuturi Siringoringo
" They didn't offer a lot of varieties, unfortunately
09 October 2016And it's quite pricey compared to other places.
But you get what you pay for, they know what they're doing, and the place is actually quite nice. "
Novemson Samuel
" I got what I paid for. Professional staffs and very nice environment "
24 August 2016Novindy Fahlawani Lubis
" Saya pelanggan tetap..harga sebanding dengan kualitas "
19 July 2016Anasti Iqbal
" okelaah "
12 July 2016Syahrania Tengku
" Bersih rapi nyaman ramah "
07 June 2016Ernest Hutagalung
" Quiet place
07 June 2016Good service "
Khalifa Al Ard
" Dari luar ok, di dalam lebih ok. Kebersihan juga ok. Harga nya yang gimana gitu. "
18 May 2016Reinhard Panuturi Siringoringo
" The service is quite nice.
03 March 2016The selection, not so much.
They have lots of customer though.
I'd make a reservation if I were you "
Sofia Tuti
" Ada karoeke dalam zengarden? "
23 December 2015