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About Best Western Plus Coco Palu

Best Western Plus Coco Palu is a lodging, located at Jl. Basuki Rahmat, Birobuli Utara, Palu Sel., Kota Palu, Sulawesi Tengah 94111, Indonesia. They can be contacted via phone at +62 451 481500, visit their website www.bwcocopalu.com for more detailed information.

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Item Reviews - 48

Aeshapadma Ageng Anjani

" We got bad room with not working fridge inside. The breakfast is mediocre, lifts took forever, our room keys didn't work on the first try, and the facilities is not as huge as it looks like in web. However we have been upgraded to suite without any hassle. The staffs are nice, helpful, can speak english well, and it is located near shopping centre.

It may have a hiccup, but the place is a great deal. "

08 May 2018

Irani Yulia

" Spacious and clean, breakfast is so - so, worth the money if you are traveling with family because they have room with 2 queen beds "

04 May 2018

Ricky Powmokers

" The location, rooms, and service all is awesome! And i love it! "

26 April 2018

Surianto Cunk

" Nice location. Warm service. Great pool.for 4 star. "

25 April 2018

Adityo Prabowo

" Another middle class hotel in Palu. Location wise, it's in the middle of city and there is now view of sea or mountains. Rooms are big, bed and amenities are nice and complete. Lots of variation for breakfast, but the taste is average. "

11 April 2018

Nur Hadi Triyanto

" Nice place to stay, near from airport. But far from sea "

09 April 2018

Shy Lie

" Great valuer of money for weekend Buffet Dinner with family n friends (Mongolian BBQ). Friendly staff nice place 😊 "

26 March 2018

Randy Thamrin

" The lobby is so big, but I thing they should add some air conditioners I feel hot when I sit on my chair. "

21 March 2018

Editha Halim

" Pelayanan terutama concierge, reception, sangat memuaskan. Bed berkuruan besar. Lokasi strategis. Within walking distance to 24hour Indomaret and there is free shuttle to nearby shopping centres. For hotel deals, use Agoda. Was referenced to Agoda by elder sister. Will use this hotel for future trips to Jakarta. "

10 March 2018

Endah Wahyuningtyas

" A good location, easy and near access to airport, clean hotel "

07 March 2018

Azhar Paat

" Indonesian style breakfast buffet very sumptuous with heavy meals spread on buffet line. In become identical to all hotels and room rates with breakfast is a must deals.
The room spacious like suites but price for deluxe. "

18 February 2018

Sunaryo Wang

" We had CNY day lunch as a family. The taste is not 100% chinese but still okay and has a good range of choices. The staff is polite but the service could have been improved to enhance guest experience. The property has been there for some time, well-maintained and is comfortable enough judging from the lobby and its public restroom. "

17 February 2018

Meiji Mamondol

" Great Hotel to stay. 4-star class of facilities, Cozy room, delicious foods, friendly staff, affordable price. Recommended! "

06 February 2018

Phillip Bennett

" Reasonably priced and one of the better breakfasts I have tried. The room was well maintained and the bed was comfortable. Its worth upgrading the room if it costs just a little more, as the basic option is a bit small. "

12 January 2018

Nicholas Tew

" The staff here were amazing. They were quick to respond to any needs we had. "

06 November 2017

Miranti Malewa

" Nice place. Nice people "

13 October 2017

Safirotul Huda

" Really nice hotel. Book for superior room and get upgraded to Junior suites. "

11 October 2017

Mochamad Fajar A.

" nice hotel but the system kinda messed up. when i was in the room, somebody can open my room with their own card. "

24 September 2017

Nur Hasanah

" Best hotel here,... free sauna, fitness center, swimming pool, relax massage is also available "

23 September 2017

Tjhin Allfreed

" Great hotel for city shopping. Nice location.
Pls follow my ig for more photos @jakartafoodvlogger "

22 September 2017

Edwin Wicaksono

" Well, just come to see friend. So far so good. The lobby feel like the exclusive place. Found some life music performance in the lobby, and of course it's a clean place. Maybe in future i want to reserved 1 room... "

03 September 2017

Budy Wuysang

" Good breakfast, halal only, dissapointment for pork lovers. Friendly staffs. Not so clean when I got my 1st room, ac & fridge is not cool. Switch room the next day & everything is ok. Walking distance to mangga dua shopping malls & Harco electronics centre. "

01 September 2017

Hari Dwi Nugroho

" Nice hotel, the only problem is when you check out early in the morning, let's say 05.30 a.m. or 06.00 a.m....its a rush hour for check out .... People queue for check out, they are catching their morning flight and usually there's only one staff....so please add more staff during this rush hour "

31 August 2017

Nadeem A. Khan

" Lake of maintenance, cleanliness and surrounding is not good at all. There is no good super store nearby. "

12 August 2017

Andreas Tarigan

" nice hotel and good services "

10 August 2017

Gabriel Nazarrio

" Not the best 4 Star hotel in Palu but they have various kind of meals on breakfast though.. The advantage is the sky dining restaurant, view of palu from 11 levels dining is just stunning,, "

03 August 2017

Sen Hansen

" Things to do while you're waiting for the lift (on peak hours):
*Open Tinder
*Get match on Tinder
*Go on a date
*Get married
*Have kids "

30 July 2017

Suer Anywhere

" Two thumbs for their hospitality "

25 July 2017

Lindsay Herron

" + Excellent staff--always friendly and welcoming
+ Gorgeous pool
+ Lovely views of the city
+ Tasty breakfast with lots of local and Asian options
+ Breakfast starts nice and early
+ Good food at dinner, for a reasonable price

- Slow elevators; be sure to allow plenty of time to get up/down, especially on busy mornings
- No hand towels (not a problem, just kind of weird/awkward)
- Gym, halls were quite warm
- Low-quality shampoo/conditioner left my hair feeling greasy; bring your own.
Overall, a wonderful experience. I would definitely stay there again! "

13 July 2017

Vivi Madhamamy

" Cheap buffet, taste just so so "

29 June 2017

Farid Eljufri

" Bad service from security yellow shirt in pic "

22 June 2017

Ronny Cool

" One of the best Hotel in Palu "

21 June 2017

Mohamad Affan

" Hotel dengan bangunan dan fasilitas terbaru di kota palu. Tempat parkir luas di belakang hotel. Akses ke bandara lebih dekat. "

16 June 2017

Petit Steve

" Friendly staff and a good restaurant. The hotel is big (33 floors) but is a bit outdated. It could use a makeover. "

15 June 2017

Esti Kusuma

" Nice ambience inside. But traffic so musch to reach from south jakarta "

18 February 2017

Yanger Walling

" Spacious room. Higher floors have a nice view of the Jakarta city. Moderately priced. The downside is the waiting time for the lift, which can be quite disappointing. "

01 February 2017

Jomo Adamo

" The surrounding was quite sleepy, and not great for walking. Have to rely on the taxi or on-demand transportation. The catering not that great. The decor was a bit dated. "

16 January 2017

Alan Tj.

" Nice Place, having a good sleep. Surrounded by malls and shopping centre. Food is everywhere nearby. And.. the Hotel have a good service by providing shuttle bus to some near shopping places. Can be called by phone to pick us also. A good hotel. "

29 November 2016

Boston Chew

" The location is incorrect. "

18 November 2016

Irwan Rudiyanto

" The place in Mangga Dua trading complex area. Only few minutes by foot to get Bus way station from the hotel. "

11 August 2016

Teddy Sugiarto

" They offer a good and reasonable meeting package and wedding package too "

07 August 2016

Jaimy Azle

" I come here with my family during my vacation since its location is near to Dunia Fantasy. Room is good enough for those price rate, the staffs also charming. One of the most rude is their parking staff girl of which acting overly to hotel's guests, I get upset at the time, she order my wife to step out from our car to office room because our parking ticket was lost while letting me trapped by not opening the gate to move my car to front office parking area, and let people behind horn repeatedly. This hotel is good, but they need at least to retrain their parking staffs on how to serve guest better, not to act like actress. "

28 July 2016

Orest Bilous

" Everything is perfect "

06 July 2016

Julie Johnson

" We chose to stay here because they said they had a pool and the pictures looked nice. We have two children so we were planning on spending our time around the pool for a couple of days. Upon our arrival, after check-in and payment, they informed us that the pool was under renovation and not available. They did not offer any compensation for this inconvenience. Although they apologized, it did not make up for the fact we paid to stay here based on the information provided on their website. Besides that, they have only two elevators accessible for their guests, so you end up waiting for a while to get up to your room. The breakfast was nice with many options for food and the staff were very helpful. Hang on to your silverware or they will take it from you even if you aren't finished with it! I used the fitness room once. The treadmills are decent, but other than that there are a handful of machines to use. Bring your own water container, there were no cups to fill. Getting a taxi is very simple from here, just ask the staff at the front of the hotel. We had two rooms and the AC in one never did get very cold. It was adequate but not cold. "

05 October 2015

Nikita Renwood

" I didn't like anything about my stay here. The staff were rude, the room I paid for I didn't get, the pool has a cover and table on it, they offer no service to get to the airport and most of all the room did not get cleaned and I had to ask for water.
Very unhappy and would never stay here again. "

31 July 2015

Ahmad Nizam

" comfortable & peaceful hotel... "

14 February 2015

Yusoff Wahid

" Best locations and good staff "

12 February 2015

Hery Alimin

" larang tennan rek "

11 November 2012

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