Miri Noe

" I stayed here over a regular weekend (not a national holiday in Malaysia or Singapore etc, not during school holidays) - this hotel is like a meat market overrun by hundreds of people with a disproportionate amount of children. Checking in took 40(!!) minutes. Just taking a lift up to my suite took me about 15 minutes waiting for multiple lifts, stopping at every floor and being extremely squashed - this occurred with every trip in a lift. I could hear children screaming and playing in the pool from my room with the windows closed - 8 flights up.
I wanted to visit the spa for a massage etc but it was on floor 12 with the pool - the cacophony that greeted me when I exited the lifts on the floor quickly relieved me of that idea.
On the plus side, the suite was as described, with clean bedding etc. The breakfast selection was good and the location was close to the old city and the shopping.
If you are not a fan of children and noisy, hectic environments - avoid! "

13 May 2018

Mohd Nizar

" Spacious and clean rooms. Breakfast spread was good. Can be quite crowded during weekends.
Location is very very good.
There is the 'lift situation'. Slight inconvenience but not a deal breaker. They are aware and working on it. "

29 April 2018

Wai Kit Kong

" My favourite hotel in Melaka. Their room is clean and comfortable with reasonable price. Although they are a 4 star hotel but their room quality is just like a 5 star hotel room. I have also tried their suite and it is fantastic. Most importantly they are at the heart of Melaka. Walking distance to the malls and possible to walk to Jonker Street. "

22 April 2018

Gan Yee Jie

" Enjoyed the stay of this hotel very much as the room is spacious with many facilities are available to the guests. Walking distance to historical places and the malls are near. Comfy and clean environment. Friendly and helpful staffs. Great hotel to stay. "

20 April 2018

Keith Lim

" The hotel is situated in a good location within Melaka town, which is walking distance to major attractions. Check-in is a breeze and the room is huge. However the housekeeping could have done a better job in keeping the room cleaner.

Tips: If your room comes with breakfast, do wake up early and go for it. Lots of local Malaysia dishes worth getting up early. "

10 March 2018

Jonathan S.

" Hotel is located smack in the middle of the city, and is a short walk from all the key tourist attractions. The Straits of Malacca are just a stone's throw away and there's plenty of food, and a mall just across the street. Good for holiday makers with deeper pockets and also for corporate groups wanting a large venue to cater for their events. Rooms are decently adorned. This is my 3rd stay here and overall I've no complaints. "

07 March 2018

Jiggee Jon

" Hotel is located smack in the middle of the city, and is a short walk from all the key tourist attractions. The Straits of Malacca are just a stone's throw away and there's plenty of food, and a mall just across the street. Good for holiday makers with deeper pockets and also for corporate groups wanting a large venue to cater for their events. Rooms are decently adorned. This is my 3rd stay here and overall I've no complaints. "

07 March 2018

Jason Leung

" After a hard day exploring Melaka we decided to treat ourselves and recharge. We spent the afternoon in H-Spa getting pampered and felt absolutely rejuvenated by the end. This is not the massage parlours you find in the street but a premium product with qualified staff and excellent products. Afterwards with went up to level 22 to the bar and had a drink and a light snack and take in the beautiful view it Melaka city at sunset. I can't think of a better way to end a day at Melaka. The staff at the bar were professional, accommodating and very friendly. "

23 February 2018

Cm Loi

" Was upgraded to a better by a very courteous front desk lady. Helpful to all our questions. The buffet that we took at the hotel was good but not great. The services provided by waiters , waitress and even superiors at the restaurant were excellent. House keeping crews were all smiles and polite. Wonderful experience. Will return to the same hotel the next time in Melaka. "

03 February 2018

Anthony Lee

" Nice hotel in good central location "

20 November 2017

Muhammad Hisyam Hisyam

" Room has a beautiful view only if you are give the view to the city. The lift has serious problems and I think the management knows this and is looking into upgrading it. Overall it's a convenient place to stay as its connected to the malls in the surrounding area. Rooms were as expected. "

20 November 2017

Badli Shah

" Located in the heart of the city with great surrounding entertainment and shopping. A must stay for anyone visiting Malacca. Very clean hotel with all the amenities and small touches to make it a fantastic stay. Great views of city and rolling hills "

13 November 2017

Eddie Monawar

" The service is top notch. The breakfast can be improved with more variety. My only complain is the toilet floor architecture.there's always water puddle in the toilet.but for the price and the location of the hotel I would highly recommend it "

28 October 2017

Joe Chooi

" Excellent! Very cozy lobby. Staff very friendly. Room would be more spacious without divider in the middle of room. Otherwise, room is very comfortable. Buffet breakfast good spread but very crowded perhaps it was on weekend. Waiting for lift is painfully long n slow as it stopped on every floor despite having 8 lifts. "

15 October 2017

Kiritharen KrishnaKumar

" I love this hotel. It is pretty luxurious. The sauna and swimming pool is good enough for a swim and rest. The breakfast was really tasty with so many choices of food. Will definitely come here again. "

05 October 2017

Adria Jimenez

" Good hotel that can't handle the amount of people that stays.
The elevators are extremely slow and inneficient, there are queues most of the time, you can wait 5-10 minutes for the elevator to come and then another 5 minutes to go to your floor.
There is queue in the breakfast.
There is queue in reception.
We had our bed sheets dirty and they needed to change them.
Our TV wasn't working properly.
One of the days they removed one of our towels.
They give you complimentary bikes but there is just one, the other one they say it's booked by a guy who never returns it...
The breakfast is excellent, but they tell you they close at 10:30 and at 10:15 all the food and drinks are removed so you can't eat anymore.
I think it's a good hotel with good potential that is not being managed properly. "

13 August 2017

H Teo

" location is excellent - smack right between 2 shopping centers. stay in junior suit room, the rooms are very spacious. service is top notch - In all my travels ( l travel once every month due to work) i never encountered the hotel reception calling up room to room to check if everything is ok. well done Hatten, keep it up! "

30 July 2017

Nicholas Hon

" Modern hotel design as compared to the many colonial styled hotels in Malacca. Rooms are spacious, bed was comfy. Nothing much to complain about. Will recommend others to stay here. Location was great. Connected to multiple malls, very easy once you know your way around. "

23 June 2017

Max Ho

" Nice and comfortable hotel. But didn't expect even weekday also so crowded. Can understand why there is comment w slow lift service, too much guests! But not a complain, is compliment. Worth to stay. "

20 June 2017

Hans Damen

" More than happy with this huge hotel, size being probably the only set-back. The breakfast on weekends can become very crowded. Rooms are very nice and quite large. Nice pool and friendly staff. "

03 June 2017

AMRITA SINGH

" Such an incredible hotel! Was treated so well by staff and had a great time exploring the architectural marvel this place is! So conveniently located, with such warm and welcoming staff who looked out for my friends and I each time we went out! Great place to stay! "

28 May 2017

Robyn Oswald

" I was really surprised how close the hotel was to the bus stop for KL buses and everything in Malacca. There were plenty of places to eat around the hotel. The World Heritage area was only 10 minutes away. The room was well laid out and also had a separate living area. Very comfortable beds and great shower. The hotel restaurant served excellent buffets for breakfast and dinner. The a la carte menu was also very good. Not the cheapest place to eat in Malacca but I personally enjoyed everything I ate. "

24 May 2017

Khye Shen Sim

" Good hotel with a lot of beautiful antique and artworks. There's a sky lounge on the top floor providing great night view of melaka city.
A lot of great facilities nearby such as cafes, hospital, shopping malls and a bus terminal. Very convenient. "

23 April 2017

Asetip Damansara

" Very nice and located at strategic area "

02 April 2017

YEn Ling

" spacious room with reasonable price, great location with just above a shopping mall. great access to mall, food and nearby attraction within walking distance, and a private hospital is just next door. Minus point is that I found a shoeprint on the pillow, I was too tired to make a complaint and forgot about making the complaint when checking out. I called a room service in the morning at 9am for a kettle replacement, the current one is bit rusty on the inside. They only sent it at 11.30am which we were about checking ourselves out. The lifts service is slow and it's too crowded.. too many guests from the shopping mall, or the hotel guests? "

28 March 2017

Nursaiyidah Binte Abdul Rahman

" It's connected to a few shopping malls so convenient. The rooms are clean and the breakfast buffet is delicious. Also it's certified halal "

24 March 2017

Restu Ramadhan

" Nice 4 star hotel. Not so expensive considering the services and facilities. Great location. Nice choices of foods "

19 March 2017

Chow Yl

" The hotel is strategically located.. New and clean.. The staff are caring and helpful "

19 February 2017

Stephanie Strahl

" View isn't the best, but the service makes up for it. We had a do not disturb sign up while we were exploring the city and later on housekeeping was kind enough to phone us to ask if we needed anything. People at the door are always friendly too. It is a nice walk to jonker night market and a few museums. Made for great sightseeing. "

01 February 2017

Vivienne

" Clean and spacious room. Well furnished interior, worth every penny. Walking distance to the shopping mall. Everything is there in the building. Awesome place to chill at night @ the sky lounge. "

17 January 2017

Arup Sen

" Nice hotel. Centrally located. Safe area. Can walk around. Lot of shopping malls. Different kind of food. Well connected. "

16 December 2016

Nagaraju Raveender

" I have not stayed in the hotel but had dinner once. This hotel is great with a Grand Ballroom on level 11, which can accommodate 1000 guests and equipped with 2 big LCD screens. The food served here is okay. "

04 December 2016

Andrew Ng

" So we stayed here for 2 very enjoyable days. Lounge was spacious, and had warm lighting. You feel relaxed once you enter.

Rooms can be quite high up so be prepared to wait long for the elevators during breakfast period.

Facilities are decent. Pool and a gym. Spa and even a few more which we didn't explore like a hair salon.

Their buffet also not bad. "

08 October 2016

Ernest S

" Lovely place, seems like they did a major renovation recently. Rooms are well furnished and the amenities are good.

The main negative of long elevator waits still remains though "

14 June 2016

Steve Chan

" A very good hotel in malacca with convenient location and very good facilities ! It is not expensive at all for the top but one , 21st club level suite with ocean view ! Free shuttle bus provided to jonker st .! Good breakfast and good club lounge ! "

16 April 2016

Fazrul Sher Mohamed Rafique

" An excellent hotel. Worth every penny of it. Hope that the hotel rate will not increase much in the near future. definately coming back here in the future. Very surprise on the breakfast buffet! Room is beautiful ! "

24 March 2016

Duong Nguyen Tien

" Costly hotel, service is so so. Staffs are not professional and lazy. Unworthy hotel. If u dont mind staffs behavior and dirty way to access lift from car park, this is a place with acceptable cleanness of room facility. Just ignore staffs and other things. Convenience to go to main street, shopping malls and Makotah medical centre. "

05 January 2016

Mary Lourdes

" My sister from Singapore and I from Kuala Lumpur made a last minute decision to meet in Melaka thinking that it would be easy to walk in to book a hotel room. As I arrived Melaka earlier, I have been trying few 4 star hotels to check in and I almost gave up due to the stress of driving into Melaka city and the roads which are jammed, just like in KL.

I must thank the GM of Hatten Hotel who was standing tall in the centre of the busy lobby area while scanning his vision to all the guest at the lobby hall. I must say that the GM shared his role in ensuring that the security is closely monitored.

I will remember this one GM who made my life easy by immediately booking a room for my and my sister. We were pleased to see the overall warmth of the staff, room cleanliness with a true hospitality spirit in this hotel.

Am looking forward to pay more trips to Melaka in the near future. The choice is certainly a hotel that gives a great memorable experience..The Hatten Melaka.

Wishing the team members Good Luck for 2016. "

04 January 2016

Hatten Hotel Melaka

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Item Reviews - 38