About Ariva Gateway Kuching
Ariva Gateway Kuching is a lodging, located at 9, Jalan Bukit Mata Kuching, Bukit Mata Kuching, 93100 Kuching, Sarawak, Malaysia. They can be contacted via phone at +60 82-250 958, visit their website www.stayariva.com for more detailed information.
Sven F.
" Old and smelly with no working ventilation. Full of insects, ants, probably mites in the bed (itchy skin all the time) and last night even a cockroach in our bed while we tried to fall asleep (you can imagine...). A/C units on out balcony from adjacent rooms with the noise of a truck running 24/7. Absolute bad value for money, even with the discount I got. I'm really feeling bad for the staff, because they were helpful and friendly. Management should take action! "
26 February 2018Mathis Heltoft
" Checkin was smooth and friendly. We got a very nice sized room and decent bed, but with a brilliant view. Hotel also has pool with a great view. Gym is very worn out and almost useless. They don't open this area until 9am, very late. We told them this.
11 February 2018Breakfast was nice and cheap, family is there and they are very friendly and helpful. "
NISAHWATI ROSLAN
" prefer for non smoking room, but i got one with smoking room. but it's okay since the receptionist and staff over there are super nice and friendly. plus, the breakfast was great and got many choice. AFFORDABLE "
24 January 2018Josefin Grönkvist
" Roms are okay (quite big and nice) and location is good. But the service and facilities could really be improved.
19 December 2017They put us on a floor where there is heavy construction work going on from 9 AM.... not acceptable, so we asked to change room (why would they even put guests on that floor when having available rooms on another floor?). The day after, when we got back from sightseeing, the room was not cleaned - even though we had put up the sign 8 hours earlier.
Lets not even get in to their so called “gym”. It’s a serious life threat to even enter the room since they let the rain pour in through open doors, on to the machines and the electricity parts that can give electric chocks. Reminding the staff about this did not help, two days after it was still the same. It is seriously dangerous for children to be at this hotel (especially since the gym is right next to the pool). "
Atiqah Sungif
" It's a cozy place to stay. I had tried the apartment.It was really good.But i'm quite disappointed when i booked a twin room because i can hear the noise from the next room since our room has a door connected to the next room. So it is too noisy. And the housekeeper did not change our towel or clean our room properly when we ask for the room service. After all, the place is good and I like the swimming pool because i can see view of Kuching from there. "
16 November 2017Edward Koo
" Rooms are spacious. Nearby shopping mall and eateries within walking distance. Good location as it is in the center of town. Small cafe for breakfast. Staff not too friendly at times hence need improvements in their customer service. "
15 November 2017Andrew C. A. Tan
" Clean environment and good security.
15 November 2017The only slack is carpark problem. "
Simon Waldron
" Great budget accommodation, rooms are spacious and clean with great air con, comfortable beds with fresh bedding, tea / coffee making facilities. Great location to explore this great town and a pool on the roof to cool off and view the area from. Very friendly and helpful staff and real value for money. "
27 October 2017Nurul Aishah Aziz
" not safe at night "
25 October 2017James Cobbold
" Very reasonable priced hotel. Spacious room with comfortable king size bed. Only criticism are the pillows are too thick and hard. "
22 September 2017Herasuhanti Hermain
" love the apartment style rooms. spacious. swimming pool is a small one. meant for kids. adult can go soak their feet while monitoring kids. exceptionally cold to swim in morning. unfortunately pool open only 0900-1700 ... "
19 August 2017Ibrahim Ahmed
" This place is a nightmare, rude reception, machines not working as Ac and washing machine and no matter how many times you complain they are so uncaring to do anything
11 August 2017Dirty blankets, housekeeping do not change towels regularly, they may tell you wait for hours till they bring one or 2
The floors are smelly, workers eat Durian everywhere
The cleaners use a very nasty piece of cloth when cleaning the room without detergents and do not even change the bag of garbage, they keep the old one and just pour out the old garbage
Breakfast is so disgusting that my child felt sick all of the day
They will even speak to you with cold shoulders and saying that is how things are here by reception and management knows about it
The swimming pool without any supervision, most of the floor is breakable so watch out for your children and fences are not tightened carefully so you may have injury or even death with a sign in the pool that they are not responsible and that it
The towels at swimming pool you have to wait for them for hours
Electricity cut off several times and we had to use no elevators at that time and was a big concern because one of my children was trapped for a while
In general worst stay ever in more than 8 countries "
Elden Naima
" A very safe and clean hotel. Good services from the staff! Nice views from the balcony! "
02 August 2017Abdullah Ahmad
" Good for short stay "
27 June 2017Kamisah Abdullah
" Nice cozy and peaceful "
25 May 2017Poh Khian Chua
" Nothing much. It is connected to Taman Kereta public carpark, Urban Transformation Centre (UTC) and Top Spot Seafood Food Court. "
08 May 2017Adam O'Brien
" Very nice rooms. Pool area is a bit tired and needs a bit of TLC. "
26 April 2017Alex Cam
" Stayed here via Airbnb. The apartment was great on 10th floor. Aside from walking through the lobby on 4th floor, we hardly knew we were in a hotel complex. Very centrally located everything you need is nearby. "
16 April 2017Farah Wahida Ibrahim
" Great hospitality...i enjoyed 4-night stay here with my kids and in laws...swimming pool also safe for kids...only thing,washer in d room broke down n cant be used..overall i love dis place... "
27 March 2017ABANG ISAIFUDDIN ABANG NORAN
" The swimming pool is nice. "
21 March 2017Cherng Shyi
" once entered the smell of the roaches are so strong and the room it's like been there for ages
25 February 20174person 3room one bathroom
I'm like come on,at least two bathroom "
Maria Merang Igau
" Good "
11 January 2017Victor Lee
" Too old. "
17 December 2016Noor Azizan Abu Zarin
" Nearby city "
06 December 2016Sudin Gono
" Quite place n comfortable to stay "
04 November 2016Xiaoheng Yip
" Good and comfy room. Very satisfied stay "
26 September 2016Dit Ela
" Good place to stay on holiday "
13 September 2016Jimmy Mak Chii Ping
" I love the rooftop pool "
31 August 2016Jimmy Mak Chii Ping
" I love the swimming pool at level 16. very scenic view "
25 August 2016Sylvester Yee
" Near to UTC "
16 May 2016Rifan Permana
" Excellent "
09 December 2015Andy Lim
" Good location and near chinatown.. "
27 November 2015Mui Kuan Foong
" This hotel is worth to stay n rate is reasonable for traveller "
08 March 2013Mohdazyzan Othman
" Value for money when you stay with a group around 9 person "
24 January 2013