About JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya is a lodging, located at Jl. Embong Malang No.85-89, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia. They can be contacted via phone at +62 31 5458888, visit their website www.marriott.com for more detailed information.
Rizqi Arifuddin
" A very nice hotel in the heart of Surabaya. Really love the breakfast. AC can be too cold sometimes though. Great experience! "
08 May 2018Trias Kelly
" Hotel lama, tp msh bagus, cari makan aja hrs agak jauh ke mall tunjungan "
08 May 2018Abdul Ro'uf Farizki
" Salah satu hotel bintang lima yang memang fasilitas dan pelayanannya lengkap. Good view dengan pemandangan tengah kota.
02 May 2018Pool sidenya keren, pemandangannya keren.
Untuk kamar bersih dan nyaman.
Dekat dengan pusat perbelanjaan tunjungan plaza "
Andy Woon
" 5 star hotel with good location where out from the hotel turn right for about 10 minutes walk will lead you to the biggest shopping center in whole Indonesia. 6 blocks combined together ...... Sogos plus couple more interested connected together where else you want to go .... close around 11.00 pm each day that the good thing!! "
30 April 2018Arum Deby
" luxury hotel "
29 April 2018Adrian Sihanabun
" One of the best hotels in Surabaya. You will always find a great sense of hospitality here. Love the breakfast. They serve a wide variety of freshly blended juices according to your liking. Location is gold, you will need less than 10 minutes walk to reach one of the largest shopping mall in town. Overall, I highly recommend this property to one who will spend some time in Surabaya. "
14 April 2018Asni Junaedi
" Luxurious hotel. Must try the breakfast. The waffle is so tasty. I tried the drink that the waiter offered me. It is some kind of mixture between cucumber, lemongrass, ginger and else...so fresh and unique taste. I like it "
04 April 2018Syarif Chandra
" Feeling the luxury of a 5 star hotel at an affordable price. All you can imagine of what you need from a hotel is available here. The room is so spacious with working desk and a set of sofa. The tv is so big and has a lot of channels for your entertainment. The bathroom is perfect, equipped with shower and bathtub. The swimming pool, the gym, and the live music every night are also available for your enjoyable stay at the hotel. Furthermore, the breakfast is awesome as there's so many choices from traditional to western food served in a large restaurant. Nevertheless, you have to struggle for a parking space especially if there is a wedding reception held in the hotel. Overall, looking forward to having a chance to stay in this hotel again. "
25 February 2018Fikri C
" Very good hotel. Have a good variety of healthy food (I like the dim sum corner), bed and pillow is very good (I like a bit soft and large pillows). Location is near city center. Room ambiance (executive rooms) and view can see surrounding of Surabaya. "
23 February 2018Mark Pippin
" What can you say about a JW Marriott that has not been said. This is a very well run chain and this location is no exception. I’m a gold member, so they upgraded me to a suite room that had a wonderful view of Surabaya. The breakfast has almost anything that you could desire in both western foods, local or regional items. I also had a quick drink in the lobby bar as well as a snack. I had a local Bintang Beer as well as the local Ox Tail soup. Fantastic. "
30 January 2018Shirley Yeung
" Really enjoyed my experience here. We were greeted with a tropical welcome drink and the check in process was very smooth. When we couldn't find the lift, one of the employees not only took us to the lift, she went up with us. Someone else was bringing our luggage up to the room and the entire check in process was very smooth.
09 December 2017The room was modern, spacious and clean. We had made a couple of requests for extra pillows and they were there for us.
We had the opportunity to go for a swim as well in the morning and we were greeted in a friendly manner by another staff with pool towels. Everyone was friendly and helpful.
Would definitely stay here again. "
Mohamed Alhashmi
" The hotel is very luxury and clean. The staff are working good and helpful.
23 October 2017I like the breakfast buffet.
Also it's very strong in the security side. "
Agatha Anggarini
" Stayed here for a business trip. Would have given 6 stars if i could. Outstanding service and hospitality. They fixed my suitcase without i asked them to do. They made me a cute bunny out of a towel in my room. Little things they did just make you feel like a special guest. Keep up the good work! "
20 October 2017Mustika Virginia
" Really enjoy the Room!! Large room and comfort!! The location is near to Tunjungan Plaza, you only walk about 10 minutes. Recommended Hotel in town!! "
15 October 2017Riris Hartanti
" Quiet and spacious room, clean, tidy and helpful staff. Tasteful and delicious food also. Early renovated swimming pool that time and they allow me to have late check out for I really want to swim, so nice&kind👍lovely place❤ "
15 October 2017Ryan Arto
" The hotel is very nice and so comfort but only for the variation menu on breakfast is only few....not like other five star hotel that have a lot of variation menu. "
06 September 2017Mayurika Datta
" Clean and nice rooms with city view. Food was tasty. Great service. Would definitely recommend. "
02 September 2017David Cornelius
" Old hotel yet clean and homey. They have great restaurants in the second floor. Great pool and fitness center and jacuzi and sauna
02 September 2017Friendly services. "
Chris In Da Houz
" Enjoyed the room which is quiet. The pool, sauna, steam bath and jacuzzi were perfect to help me relax. The staff were friendly and very helpful. Near the airport. "
14 August 2017Rieswin R
" Lives up to its reputation. Good service and generous amenities in room. The room and bathroom are spacious and comfy. Room's ambience is perfect for ideal sleep. Pleasant and vibrant breakfast included to kick start your day ahead! "
05 August 2017Nyoman Brahmandita
" Just An Ordinary 5 Stars Hotel. 5 Star with bad services. No welcome drink, no fresh towel upon check in, long waiting time for check in. "
03 July 2017Andre Alim
" Home to surabaya's best Japanese restaurant.. Imari.. cozy and luxurious decoration, complete with friendly and helpful staffs.. "
29 June 2017Kerim Maksud
" Cozy room, comfort, silence, well groomed employees and high quality food of course "
10 June 2017Nino Setyawan
" The one of 5 stars hotel in Surabaya
23 April 2017Very comfort place, room is cozy, its worth it with what you pay, service its good, recommended "
Philippe Jeanty
" Just perfect! Everything works well, nice set of plugs right on the night stand (one side only though), great AC, good wifi, tasty breakfast! Excellent place! "
16 April 2017Riki Winatha,S.E.,MCP
" One of the best place for short staying in Surabaya. Bed was very comfortable, Sauna and fitness room were cozy. Perfect "
15 April 2017Arief Winanto Prakosa
" Very cozy hotel and great services from their staff. The breakfast was excellent and lots of variety. They have cozy cafe at the lobby and can be use for business or just meet up with your friends. Definitely will go back to this hotel "
28 March 2017Denny Kriwil
" Great place for staying at the heart of Surabaya. Awesome hospitality, great and well maintained facilities. Really a place worth for. Only downside for me is the food mostly western style. Don't get me wrong the food also good, they're just not for me. "
23 February 2017Mohammad Birowo Karnan
" 5 Star hotel in surabaya, and as it is.. the room, the location, the facilities and everythink is 5 star rated.. "
30 January 2017Aldilatama Hs
" delicious food and comfortable room.
29 January 2017but it's public bathroom little bit disaster for your bag, they don't have special space even for single wallet "
Maitte Cruz
" Great location near city, sightseeing and shopping. Hotel is clean and well kept. Rooms are classic traditional decor, not modern but it's a matter of preference.
17 January 2017Food and beverages is managed very well. "
Timothy Moffitt
" 10 day business trip. Hotel was presented very well. Clean and styled. Staff were very friendly particularly those in the executive lounge - very friendly, helpful and welcoming. Rooms were clean, modern and well kept. Nice pool and gym. Good restaurants. "
17 October 2016Frankie Sanjoto
" makan Chinese nya lumayan "
17 September 2016Isye Hayatina
" strategic location, good food, complete amenities and excellent services. quite economic rate for 5stars hotel. "
05 September 2016Edwin S
" JW Mariott, though I never stay, is a nice hotel with good selection of food.
07 July 2016If you opt for Japanese food, try Imari. They are serving great Japanese food. Try mixed seafood, it is their specialty. Though, it is not recommended to try their Japanese beef as it tastes somewhat ordinary.
If you opt for Western food, try Vis a Vis. They serve great foods. They cook beef and fish all to perfection. However, their waiting time is too long. It took me 3 hours in total to finish eating for a set menu I ordered. "
Djimantoro Widjojo
" nice service, nice hotel in the middle of the town, near to tunjungan plaza "
20 June 2016Hari Setiawan
" Suasana nyaman "
27 May 2016Adrian Risza Firlana
" Perfect place execpt one, no respect for muslim to pray. Little mosque at parking lot? No respect at all. "
19 May 2016Ng Took Tai
" Had stayed several times and staff were courteously professional. Breakfast is great with excellent healthy spread including fresh juices. Regular free punctual transport to Tunjungan shopping mall is great. Ms Margaretha was very efficient and a great asset of Marriott Surabaya. "
11 February 2016Alfa Almark
" This hotel should be your first choice if you plan to stay in Surabaya, provided you loaded with money of course. The staff is friendly and have good system. When guests crowding the front desk, suddenly 3 receptionist appeared out of thin air. Great job.
09 February 2016There are many amnesties that keep your stay enjoyable. Boomerang shaped pool, sauna, gym, etc etc.
If you accustomed to good design, you will appreciate this hotel attention to detail. The half table with mirror in the hall way, the antique-like lamp in the work table, the carving on the wall. Instagram-esque!!! "