About Mercure Surabaya
Mercure Surabaya is a lodging, located at Jl. Raya Darmo No.68-78, DR. Soetomo, Tegalsari, Kota SBY, Jawa Timur 60264, Indonesia. They can be contacted via phone at +62 31 5623000, visit their website www.accorhotels.com for more detailed information.
Jennia Afdella
" untuk ukuran hotel bintang 4 sangaat sangat puas dengan servicenya di Mercure Hotel, tempatnya kekinian banget banyak spot foto, cocok buat yg hobby foto2. design kamarnya juga kekinian, cozy bangeeeeeett. makanan breakfastnya juga enak, Restaurant lagi2 bagusss buat foto2, tapi mungkin di masakan Indonesia bumbunya kurang strong. pokoknya di Mercure hotel setiap sudut tempat nya sangan aesthetics dan artistic 👌👌👌👌👌👌 "
27 May 2018Luxman Santoso
" @ebisu resto japan: tempatna cozy. Foodna pass dn oke. Cocok utk couple ato family. All is good dn harga okee.
17 May 2018Pelayanan great dn top abizzz. Thx utk mbak gita&dina.
Sukses trus ebisu team# "
Wahyuni Irawan
" We had a wonderful dinner at Ebisu Grand Mercure Surabaya... we loved it.... the taste and the service are excellent... recommended 👍👍 we were served very well by Ms Dina... will be back again soon 👍👍 "
13 May 2018Emilio Kenn Kierza
" Great fine dining experience. The waiters are nice, and the cooking demos are interesting. This hotel's green views definitely balance the blazing heat of Surabaya city. "
02 May 2018Rizkyekasari Soewito
" ebisu japanese resto Mercure Hotel Surabaya
02 May 2018Kegiatan Workshop Pramuka Jurnalis yang dihelat oleh KWARDA JATIM dan Tunas Hijau sangat menarik. "Kak Doz" panggilan keren Doan Widiandono redaktur Jawa Post sebagai keynote dengan mantap mengasah ketrampilan jurnalis para peserta yang berasal dari berbagai daerah di Jawa Timur. Suara "rrrrr" yang tenang dan menyakinkan membuat aura wisdom kak Doz terpancar dan mempesona 30 orang di ruang resto Ebisu Japanese cuisine Mercure Hotel Surabaya.
Mohammad Zamroni sebagai anggota dewan Amdalan Lingkungan KWARDA JATIM mengingatkan perlunya ketrampilan jurnalistik pada anggota Pramuka sebagai implementasi dasadharma ke 2.
Sebelum melakukan praktik lapangan dengan pengambilan foto dan menulis artikel peserta dipersilahkan menikmati hidangan makan siang ala hotel bintang 4 yang menghangatkan suasana. "Kinokosoup" yang lembut hangat dan lezat membuat suasana semakin semangat.
Mercure Hotel merupakan salah satu hotel yang sangat memperhatikan dan peduli pada lingkungan. Terbukti dengan banyaknya spot spot hijau yang cantik dan usaha pengendalian lingkungan dan energi di.lingkungan hotelnya.
Serasa berada di "one stop shopping" menerima ilmu, praktik pengambilan bahan artikel, dan rasa nyaman pelayanan hotel bintang 4......
terima kasih.....♡♡♡♡♡♡♡ "
Loekito Soephomo
" Staffs are very friendly and can accommodate our needs! that's what I like about this hotel.
30 April 2018Room is nice..clean and new too.
Breakfast also good... in term of the taste! Input: please provide kids menu on the in room dining and restaurant please. We ordered in room dining, my kids said the pizza is spicy. When I tried yes...but for us on little bit. If you have kids menu than it would be nice..
Thank you "
小锦林
" Always my favorite hotel. In the center of Surabaya, clean and nice ambience. No major problem with parking. Very recommended. "
07 April 2018Walter Van Elshocht
" Very friendly and professional staff. Swimming pool is big for a hotel in the city but from the morning busy. Very good spa facilities. Breakfast is nice and has different types of flavours. Free Shuttle to main shopping centre. "
27 March 2018Narwastu Jessceline
" This is my first time visiting Ebisu restaurant. And its first time trying their Sushi Tower. Well, overall is great and delicious. Recommended for you to try Japanese food in Surabaya. "
17 March 2018Audy Surya
" This hotel feels like a home to me.. usually works there as an event organizer since 2010, very nice manager and cozy place..
28 February 2018Also about Ebisu Japanese Restaurant, this restaurant located near hotel lobby.. this place so quiet.. i love their japanese food.. great taste and great hospitality.. come n try it.. "
Norsarahana Zaki
" We stayed here for 5 days and i enjoyed my breakfast view here everyday! Buffet menus are fine. Gotta improve the dessert choice. Staff named Rino is very helpful, friendly and very effective. "
09 November 2017Diaz Putra
" Nice hotel building, terrible staff service.. rude security staff will yelled at you when you walk at the wrong side of the road.. they didn't respect guest...
03 November 2017I lost my wedding ring at the swimming pool area.. but the pool attendant sell it to jewellry store instead of giving it back to me...
If you have other choices, please pick other if you want a nice experience.. "
Katy Swift
" The hotel is very very nice,the interior is so comfortable and beautiful. The services are awesome,one day I was stay in Mercure hotel and it was great experience. All the staffs are very very nice and helpful. Oh ya,one more thing!!! They also have "Business center corner" where you can print out some documents in there even you're not a guess in that hotel/outsider with a reasonable prices/sheet. I found it very very very very useful and of course very very very helpful especially for people who apply visa in German or Switzerland Consulate and need to print out some documents which there was some mistakes at first and need to correcting and re-print again IMMEDIATELY . You help me so much Mercure hotel,thank you thank you thank you very much. "
02 November 2017Cis Antono
" Stayed for 3 days and 2 nights for a business trip. Overall experience is great. The room was clean and cozy. The restaurant serves many choices of menu and tasty as well. There is a cafe also in the lobby which I will try on my next visit hopefully 😁 "
22 October 2017Albertus Sutrisno
" Nice and clean room. Friendly services. The walls(or doors) are a bit thin. I can hear other guests passing my room (some late night party-goers and some little kids running around. Granted they are louder than your regular guests but I shouldn't be able to tell the source of the noise when my door is closed, in this case I can confidently say which noise is made by the party-goers and which noise is made by the kids. "
09 September 2017Quinta Dirgantara Susanto
" Nice place, cleans room, fast services, good food, and live music everyday except sunday night and monday night "
08 September 2017Yuliana Dewi
" A nice cozy place to stay. It's clean and the staff are friendly and helpful. The breakfast is awesome! "
04 September 2017Fajar Nugraha
" Oke. Not so good but not so bad. Breakfast is great. Hotel with two entrance, flexibility when car free day events. "
22 August 2017Gary Cummins
" Great hotel. Easily accessible to everything Surabaya has to offer. The breakfast buffet at Trimurti Restaurant has great selection of food to choose from with a vast array of Western & Eastern food. The staff are always attentive and make sure you are cared for. Friendly smiles and great service - Holi, one of the waiters who served me regularly in the restaurant was the shining example of this.
04 August 2017No hesitation to recommend. "
Yeon Doo
" Coffee café
16 June 2017Nice and warm atmosphere. The colour was mostly brown but it was all about classic and funky. The staffs were super duper friendly and helpful with the food suggestions and recommendations. Best of all, the food was yummy and superb! "
Marián Polák
" Absolutely amazing experience. Room was wonderfull and the stuff very nice and helpfull. I felt like a king during my stay. Breakfast was perfect with so many options. Really recommend this hotel if you will be in Surabaya. "
13 June 2017Budi Dharmawan
" Nice bed and clean room. Good location in the heart of the city. Right in the middle of "Car Free Day" every Sunday..😁 quite an experience. "
24 May 2017Ningky Munir
" The staffs are very nice and helpful. Trimurti restaurant has a welcoming and pleasant atmosphere. Love to spend my time there in the afternoon/night, after my hectic day. Superior room is not spacious, but it's ok. One very annoying problem is, the key card is sometime not working. The staff always help me, sometime it works, sometime it does not :( "
19 May 2017Yongky Setiawan
" Quite a nice place to sit and spend time waiting. I had danish for my meal and 'must must' for drink. Firstly, I thought that they made mistake with the drink. I asked the waitress about the drink and she explained it well. At the end, I was impressed by the service and the willingness to replace my drink eventhough I didn't ask for it. So, job well done for the service! Thanks a lot. "
30 April 2017Raissa Gavrila
" Good looking hotel, 4-stars class food and beverages, with simple and tidy rooms. I ever stayed it before and it wasn't bad for me. Thank you for the information about the hotel and gave us the review.
22 April 2017Raissa "
Anne Risalona
" Visited the Coffee Cafe and enjoyed the nice cozy ambiance. While there was small misundertanding regarding water refill for High Tea, it was resolved quickly. Overall experience was ok "
16 April 2017Diaz Putra
" Nice hotel building, terrible staff service.. rude security staff yelled at you when you walked at the wrong side of the road..
03 April 2017I lost my wedding ring at the swimming pool area.. but the pool attendant sell it to jewellry store instead of give it back to me...
If you have other choices, please pick other if you want a nice experience.. "
Michael Rustandi
" Good room, bed & lighting. Bathroom feels old, the shower hanger is loose, dirty faucet. Small parking spaces. "
14 February 2017Jayme Nery
" Very good business hotel in Surabaya
31 January 2017Staff amazingly helpful and friendly
Food quality well above average for this category
Price decent and competitive in this business category
I recommend "
Rachmat Fauzan
" Room looks old.
29 January 2017Bed sound squeaky very badly.
Quality of bed is so poor for 4 stars hotel.
Breakfast is great taste and many choice.
Staff so friendly and warm.
This hotel only need renew their room, bed, and isle quality and design.
There are
Pool, spa and massage, 3 restaurants, and gym "
Audy Surya
" This hotel feels like a home to me.. usually works there as an event organizer since 2010, very nice manager and cozy place.. "
29 January 2017Stephanie Joelianto
" Nice hotel, clean and very comfy. The lobby is nice with good lighting. Rooms are very clean. Recommended!!! Been booked there twice already for guests. "
18 November 2016Irfan Rinaldi
" Had a decent stay in Mercure. The staffs are polite and friendly... However there's nothing special to mention for this hotwl. "
21 September 2016William Wijaya
" DimSum nya uenakkk "
01 August 2016Setyo Adi Nugroho
" Easy to find, in the heart of Surabaya. Modern room interior. Great feeling, very comfortable. "
12 July 2016Prayudi Aji Murtolo
" Tempatnya nyaman "
15 June 2016Priscillia Puspita
" Had a very pleasant experience at Hotel Mercure. Nice staff with amazing facility and room. Great location, which is in the heart of the city. Overall, a really nice hotel to stay in! "
23 May 2016Yunita Iramaya
" @vous wellness & spa # Like second home: yg lain boci akunya bikin keringet ndek sini.. Wkwkwk.. "
18 May 2016David R. Sentika
" Great food for breakfast. But not offering great services for tv satellite in the room. "
30 March 2016Ajay Grover
" Very poorly maintained.. Had bed bugs.. Could not sleep peacefully.. Had insect bite make on my arms in the morning... Unclean and unkempt "
12 March 2016