About Samsat Jakarta Barat
Samsat Jakarta Barat is a local government office, located at Jalan Daan Mogot KM.13, RT.12/RW.3, Cengkareng Timur, Cengkareng, Cengkareng Tim., Cengkareng, Jakarta Barat, Daerah Khusus Ibukota Jakarta 11730, Indonesia. They can be contacted via phone at +62 21 5442301 for more detailed information.
Andre Laoh
" There is a lack of written directions on the end to end process and a lack of transparency on how much fees are to be paid. Further, there was an absence of payment receipts . Make sure you are fit because you need to climb to 4 different floors unless you are patient and wait for the lifts. Total fees paid came out to 420 thousand rupiahs. Fotocopying 2 sets cost 16,000 rups?!
19 October 2020Overall the staff are polite .
Protocols to stay safe from Covid19 was well implemented. "
Huey Fla
" responsibility "
14 September 2020Andreas Andi Mahardi
" Much improvement on service , but still to update in some parts of services. Health issue need to be more aware. Funny thing that body temp check take it from hand but your hand just washed. It is in correct practise. Be aware your self. "
27 August 2020Yudih L.D
" Now better service, no tips, big parking cars, but need technology development. "
03 August 2020Henry Louis Van Ligten
" Now so different... The service excellent and so fast. Thanks a lot officer???????????????? "
20 July 2020Miana Kitty Cosplayer
" The civil workers work very slowly, not friendly, and closes to take a break at 12:00, unprofessional. "
08 June 2020Mario Pratama
" Ok "
27 May 2020Janetta Chantique
" Ok "
22 May 2020Patricia Sydney
" My relatives has been driving for >10 years, but got a failed test for Driving test. He asked around, people said if you are not using "back door" that require more money (illegal ofc) to get the license, they will fail you. This kind of dirty work was gone when the prev. governer Ah*k still active, somehow dirty officers are afraid to do frauds.
27 February 2020Update: even after 2nd Driving test they still fail my relative, said that he's driving too slow. They asked him to return in another week. This is so absurd! "
Sopyan Mukeri
" Full of love "
07 December 2019Radithya Arisaputra
" The staffs are impatient and grumpy "
28 September 2019Daniel Tong
" Good service "
02 April 2019Daniel Tong
" Good service "
02 April 2019Hendra Wongso
" The queue system is the worst. Other people can cut your queue and it seems it's normal in here, because the staff doesn't mind and it seems they knew each other. It feels like you are being enslaved for paying your taxes.
24 January 2019During the lunch time the staff all taking a break for one hour. I think that they at least left with 2 staff to work, so the other could pay the tax during the lunch break and could reduce the queue. "
Hendra Wongso
" The queue system is the worst. Other people can cut your queue and it seems it's normal in here, because the staff doesn't mind and it seems they knew each other. It feels like you are being enslaved for paying your taxes.
24 January 2019During the lunch time the staff all taking a break for one hour. I think that they at least left with 2 staff to work, so the other could pay the tax during the lunch break and could reduce the queue. "
Christy
" Extended my vehicle registration certificate and changed the plate here. The steps were kinda messed up as you have to go outside and inside the building then go outside again to find a remote place to get the plate. There were no steps written anywhere there so you have to ask the staffs the next steps while most of the staffs were grumpy.
06 January 2019It was so crowded (I was there on Saturday) and I have to queue outside for almost 2 hours just for the physical test (and the weather was real hot) though I’ve been there since 8am. "
Sanderna Sandy
" Proses cabut berkas lambat. Sampai 1,5 bulan "
10 October 2018M Hendri
" Quick services. "
23 May 2018Kosim Nurseha
" Ok "
05 March 2018Mei Li
" i ask about driving license and they said * i don't know * LOL shame Indonesia "
09 October 2017Sebut Saja
" If you build a new SIM not in here "
28 July 2017Ong Sujito
" Top Services "
15 June 2017Arif Mustakim
" Njb nxt pos "
31 May 2017Dewi Kusnadi
" First time dealing with this stuff myself.. The services are pretty quick & the procedures turn out just fine. Stuck a bit due to lunch break. "
27 April 2017David Simon
" Good service. No need to use "calo" "
24 April 2017Hendri Setiawan
" Pelayanannya cepat dan memuaskan. Asal kita teratur dan rapih pasti cepat. Polisinya tegas dan kadang bercanda karna banyak peng-antre tidak tertib.
20 March 2017Prosesnya bertahap-tahap, untuk perpanjang STNK motor,
-ambil formulir loket 1 di Lt 1, selanjutnya ke lantai 2 Loket 1 serahkan formulir, BPKB, KTP pemilik dan STNK, semuanya asli dan fotocopy. Jika bukan pemilik yg datang harus pakai surat kuasa atau membayar Rp 10.000,- .
-Lalu ke loket 2 untuk menerima KTP asli dari loket 1 beserta kertas berisi jumlah pajak yang harus di bayarkan.
-Lakukan pembayaran tunai atau debit Bank DKI di loket 3 dan 4.
-Selanjutnya, tunggu di loket 5, STNK baru, selesai di buat.
Jika ingin lebih cepat, gunakan fasilitas Drive Thru syaratnya harus pemilik kendaraan sendiri yang mengurusinya.
Mari tertib membayar pajak. "
Octavianus Yohan
" Perpanjang stnk lewat Drive thru sangat praktis, cepat, harus bawa ktp/sim asli, stnk asli, bpkb asli dan kendaraan yang akan diperpanjang (pemilik langsung) proses hanya 3-5 menit. "
07 January 2017Budi Santoso
" Perpanjangan pajak kendaraan pas di hari berlakunya tarif baru non pajak......6Jan17
06 January 2017Sempat kisruh karena ada Error sistem sekitar kurang dari satu jam. Semua yg drive thru jadi pada masuk ke loket kantor yg ternyata error sistem nya itu terjadi d seluruh samsat Jkt. "
Teguh Samsi
" Drivethru cepat "
23 August 2016Chandra Tuvia Agasi
" losing time "
19 August 2016David Wu
" Ok "
18 August 2016Rizki Ramadhan
" Hari sabtu tetap buka, keep open on Saturday "
08 August 2016Aji Dwi Rizkiyanto
" Sabtu buka loket opo ora yo ndanbos?!
15 July 2016Arep mutasi cabut berkas mobil.. "
Samuel Liputra
" Hi perpanjang sim drive true "
19 May 2016Adonis Jehian
" This is my go-to place for extending vehicle registration (STNK). The drive-thru service is exceptionally fast. Took less than 10 minutes for the whole procedure! "
18 May 2016