About Mandiri Axa Insurance
Mandiri Axa Insurance is an insurance agency, located at Jalan Boulevard Raya Blok LA 6 No.10-11, Kelapa Gading, RT.19/RW.7, Penggilingan, Cakung, Jakarta Utara, Daerah Khusus Ibukota Jakarta 14240, Indonesia. They can be contacted via phone at +62 21 45856822, visit their website www.axa-mandiri.co.id for more detailed information.
Mery Muchtar
" Lumayan "
25 April 2018Sandra Tee
" Had always had an ok experience with AXA’s car insurance, have been using it for years as well. "
17 April 2018C T F
" There is this rep called Matthew Ooi, like my fren mentioned, very rude.
08 April 2018Not fit to be a rep at all. Somemore is a Manager. Title only is it "
Louise Toh
" Beware of a rep called Matthew Ooi Jun Jie. Very rude. Cannot take rejections. Called me using private number to promote service and when I say not keen he slam the phone.
08 April 2018Behaves more like a thug rather than an agent. "
Nicholas Ang
" Consumers beware. Avoid at all costs.
20 March 2018Friendly & fast service when buying policy & collecting payment.
First claim experience with them was a nightmare.
Contacted them repeatedly to act on the matter and settle with the third party, yet delayed for over 6 months before taking any action.
Over a year after the incident, AXA engaged a lawyer to find fault with us (THE INSURED) instead of disputing the claim from third party. Ended up having to settle with third party out of our own pocket.
I own a fleet of vehicles & this is the WORST insurer I've dealt with.
Paying premiums to get no coverage. "
Mohamed Yashim
" When they sell their policy they will very quick in action. However when it comes to claiming. They give all kind of excuse so that they need not pay out. Worst nightmare comes when you want to speak to their officers. They can keep you waiting for months. Very poor customer service. "
20 December 2017Dzulkifli Cibanteng
" Ajib "
27 August 2017Rehan Razzak
" Very bad online portal, extremely confusing and unhelpful. I switched from Allianz to Axa & regret the decision. "
01 May 2017Anjin San
" My one experience of the place was chilling at the Starbucks. It still serves great coffee and has great customer service. "
08 March 2017Yeow Joan
" Called a several times to the hotline, there was no answer. "
06 February 2017Ray Kyo
" Office building next to raffles MRT. Not really a tourist attractions. "
07 October 2016WP Tan
" Office building is as confusing as their online customer portal. Have they even seen their own customer portal (MyAXA)? Riddled with bugs and bad user experience. I regretted signing up with them, because now i'm forced to login to the horrible MyAXA just to check my insurance statements etc. "
22 June 2016YoungSik Kim
" There is Korean IT office in 4th fl. NIPA. National IT Industry Promotion Agency. "
12 June 2016BW Teo PSS
" Easily recognisable landmark building in the heart of CBD. "
02 December 2015Shelby Tan
" I have a policy premium due which is to be paid through CPF on 1st March. I asked for extension to mid march because not enough funds in my Cpf a/c. I sent email n faxed. They still require the original document by post. I'm making a trip to the office now. sigh. In this age n time, still need snail post. So far my experience with their customer service this morning still ok. "
23 February 2015