Soekarno-Hatta International Airport
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About Soekarno-Hatta International Airport
Soekarno-Hatta International Airport is an airport, located at Tangerang City, Banten 19120, Indonesia. They can be contacted via phone at +62 21 5505179, visit their website www.soekarnohatta-airport.co.id for more detailed information.
Urban Planner
" It was the best in my country ..especially, the restroom, its very clean n they got cleaning service or staff to make n keep it clean, fresh, safe, secure every n any time...the staff was kind n friendly, you ask information, or they will help you for something...they keep my bag safe..when I have to toilet.. thanks guys..
24 May 2018But, there are quality different here from Terminal 1, 2 and 3....for international and Garuda flight are excellent, for lion or economy were standard facility; the seat, the floor, it's need more than that...more clock at the wall, free water for drink, better seats...flight information display for any gate... "
Canice Tee
" Arriving at Terminal 2, not modern & newly styled but artistic decoration if u look closely. Fuss free & check out was fast. Was looking for e blue bird taxi, it was at the 2nd lane after exiting e door to e right.. Look out for e blue bird staff, he will help to arrange for taxi if u didn’t see any. But taxi is kinda old & uncomfortable.. Taxi fare was near 180000, gave 200000 but he didn’t find me change so I was like never mind then.. hence on my return trip I just took a golden bird car (same company as blue bird) Introduced by e park lane hotel. It’s was more comfy & it cost 200000 too. Departure at Terminal 2 is fast too, no queue at all.. quite a number of duty free shops & restaurants inside. Toilet I went is clean & new too. "
15 May 2018Radja Sitanggang
" The main airport in Jakarta, there is 3 terminals, Terminal 1 for domestic flight, Terminal 2 for international flight and Terminal 3 , also known Terminal 3 Ultimate, It is located on the east-northern side of the airport. Terminal 3 has a different style than other terminals of the airport. Terminal 1 and 2 were built with incorporation of the local architecture into the design, but Terminal 3 is built in contemporary modern design with environmental friendly and traditional sense. Now ,airports train from to airport is available. Free wi fi facility, many outlets of foods and beverages, Fashion, sky train services, and others public services.overall, Good environment and good services. "
09 May 2018Sofiia Vozniuk
" This airport has been improving for many times. My previous was it was dirty and hot due to the old Terminal 2. Now using T3 was a major improved in it's facilities including more restaurants, more larger lounges etc, A good airport overall "
04 May 2018Djohan Sutanto
" Terminal 2 is running down and far from meeting modern international terminal standard. Lounge toilet needs renovation immediately, unclean and smelly, but the staff are friendly. Food served here is of poor quality . Terminal 3 is a disaster, totally designed wrongly. Like being designed by inexperienced architect. Long walk from plane exit door to immigration office through a narrow walkway which sometimes are used as 2 way. Car park building for international arrival is chaotic. Exit from immigration on 1st floor but have to take lift to 3rd floor so to be screened again before you reach car park pick up point. Most people conveniently get on the car from 1st floor, which I don't blame, and create traffic jam. No clear directional boards. 30 minutes luggage wait is beyond acceptable level. Poor planning. "
29 April 2018Scott Toal
" This airport is sporting g nice new terminal. The new terminal has nice shopping and eating options for travellers. The HVAC system could have been specifies a little larger to accommodate the large area of the terminal. It is pretty easy to get hot and stay that way in the terminal. The traffic flow is pretty good and the WiFi is available for a fee. "
24 April 2018Makka Jafar
" Terminal 3 is very cozy and has complete facilities. An International Standard Airport in Jakarta Indonesia. There also a special treat for women, from the parking space until the queueing facility.
12 April 2018The cleanliness also unquestionable, perfectly maintained.
Overall a five star 🌟 Airport "
S-Three Collection
" Untuk kalian yang mau bepergian ke ke luar negri dan tinggal di daerah jakarta biasanya pergi dari bandara ini.
09 April 2018Untuk kendaraan menuju bandara soeta bisa menggunakan kereta bandara, bis Damri, atau jasa ojek Online seperti Grab car atau Go Car.. Atau bisa juga menggunakan taxi Online... Bagi yang memiliki kendaraan pribadi lebih mudah.
Disana juga disediakan berbagai fasilitas seperti charger station, bermacam2 toko fast food atau makanan lainnya. "
Lia Hakso
" Saya baru sekali ini ke Terminal 3 dan wow saya kaget lihat besarnya terminal ini. Sebelumnya saya selalu ke terminal lain karena sudah lama tidak naik Garuda.
08 April 2018Setau saya, bandara ini sangat lengkap. Bahkan sudah ada sky train (Kalayang) yang beroperasi dari terminal ke terminal. Ya bandara ini besar sekali, dari terminal ke terminal jaraknya jauh. Dari pintu masuk ruang tunggu ke gate juga jauh. Di Terminal 3 bahkan disediakan golf car untuk penumpang difabel atau bagi yang gate-nya terlalu jauh. Pengalaman saya kemarin pergi dengan lansia dan harus ke gate 20 akhirnya naik golf car.
Yang pasti Bandara Soeta fasilitasnya lengkap dengan pelayanan baik. Mushola yang besar dan nyaman, toilet yang bersih, juga ruang tunggu yang lega.
Oh ya untuk antrean taksi, sekarang sudah sistem swalayan. Di sana sudah ada booth untuk mengambil sendiri nomor antrean. Satu untuk taksi Blue bird, satunya untuk non Blue Bird. Saran saya kalau mau cepat pilihlah non Blue Bird karena antrean Blue Bird lumayan panjang. "
Tita Qonita
" Very spacious and modern. I love that we can watch the air planet come and go in the waiting room. But the praying room is really far and I had to walk far away from my waiting room, still Its a grand and clean praying room. Good Job. "
03 April 2018Hüseyin Yazıcı
" A little old but nice airport. It has the local traces of Indonesia in its design. Wifi free. There are sockets for charging in the waiting rooms. There are many places to eat and drink. And it's too cold. The air conditioning is overworked. "
07 March 2018Trieko Yananto
" This is an international arrivals terminal. Less of chairs in waiting room with AC, most of chairs placed outside. "
03 December 2017Kadek Edy Sutrawan Marta Yoga
" crowded and not relax "
29 November 2017Awaludin Manhal
" Hotel mobil saat mau pp "
14 November 2017Brian Stack
" Be careful going through immigration. I'm quite positive USA along with dozens of other countries have free Visa on arrival for 30 day stay or less. I got played into paying for it though. It wasn't till after I did so that I saw the sign displaying all the countries that have this. My fault of course, and only 35 Usd. Still though, they will take advantage of your ignorance, and be careful who you get for a taxi driver. "
12 November 2017Kalep Hidayat
" Very modern and comfortable airport. Good services and nice surrounding. "
09 November 2017Mohamed Alhashmi
" This terminal is for the international flights. It was bad experience at the transit.
08 November 20171- There is no massage room which i found at a lot of small airports.
2- There is no pharmacy inside the transit!
3- The chair toilet was closed because no water!
4- We were a family but they took us alone to a special machine to find if we hide something and then a manual inspection and kept our baby alone!!
I liked the Indonesian restaurant, fast service and delicious food. "
Patrick Comey
" I was quite pleased to see the expansion of this airport to include a new domestic terminal. It is airy, light, and chock full of restaurants and shops. The terminal is large but it's easy to get a lift from a gold cart if you need help. Be aware that money changers do close at times. If you want to convert your rupiah, there are machines which you can use to convert to online storage. "
07 November 2017David Lee
" Impressive New airport. Free WiFi and wireless charging. "
07 November 2017Williamfey62 _
" TERMINAL 2: The regular terminal is very nice. There are different places to eat at, but a lot of the restaurants are outside of security. The terminal is very nice and would hope to travel through it again.
24 October 2017TERMINAL 3: Been through the new airport terminal, and it was really nice. The only thing I would recommend is to eat outside of security check in rather than going into the airport, because the food hall inside is still under construction. If you do happen to enter, there are a few different cafes and restaurants. And a Johnny Rockets to the left side of Terminal 3. "
Bagus Setyagraha
" Tempatnya bersih dan ada atap, ada fasilitas shuttle gratis antar jemput (kalo sudah mepet bisa langsung antar ke terminal 1/2/3)..
23 October 2017Tarif ga semahal gedung parkir terminal 3.
Sayang sosialisasi kurang.. "
Stephen Ewashkiw
" Terminal 3, the new International terminal, is incredible. Beautifully designed and filled with amazing artworks, it’s like another world. And leave time to explore the restaurants and shops. But also to explore the incredible installation of sculptures. Well done Indonesia! "
05 October 2017Quang Vinh Vo
" Good Airport, Clean & Comfortable "
14 September 2017Fikri Wicaksana
" Main airport to and from Jakarta. There are 3 terminal, make sure you're not in the wrong terminal. But don't worry, there is shuttle bus (free) to take you to other terminal. Soon there will be skytrain installed here "
08 September 2017Guido Warnecke
" Modern airport with quick baggage processing.
06 September 2017Shuttle bus system between the terminals could be improved.
Free WiFi system is a bit elaborate with codes sent via text message. "
Ubay Leonardo
" Trlalu ramai "
26 August 2017Fadhal Asyura
" Very Good "
24 August 2017Stephlynn W. W.
" Nice airport. Friendly staff, and the new buildings look modern; my uncle installed the air conditioner for Terminal 3 (?), was it? And it felt cold and nice. The bookstores in the airport are lovely too, in case you love reading books like me. Nice restaurants, too! Probably the best airport you can find in Indonesia "
20 August 2017Marcelia Setiawan
" Luxurious airport, huge, clean and comfortable. "
13 August 2017Hans Doddema
" I like the Balinese design of T1 and T2. It's a big, busy airport, depending on time of departure or arrival things may take some time here. The new T3 is more modern and an upgrade, but a smooth running machine it is not—security scan gates at the very entrance? Plenty of restaurants and shops, but nothing special. Allow at least 1+ hour to get there from the city. "
12 August 2017Sophie Lam
" My 5 star rate is for the new T3 Ultimate International Airport. I was pretty surprised with the development of Indonesia Airport. Compare with the T1, this is 180 degree different. You will not believe that you are in Indonesia. However, wifi is really poor.. trying to connect T3 guest but cannot connect even once. Maybe it will improve in the future. "
04 August 2017Fefry Zahilatul
" Nice wallstreet "
02 August 2017Ricky Pramudya
" Aman dan terjaga. Tarif per 2017; Jam pertama Rp. 30.000,- dan Rp. 6.000 per jam berikutnya. Layanan antar gratis dari lokasi ke Terminal 1 dan 2. Penjemputan dari Terminal tinggal telpon nomer HP yang tertera dalam tiket parkir. "
31 July 2017Iqbal Triajie
" Very comfortable "
21 July 2017Ashish Bhatnagar
" Excellent airport terminal... Very easy to reach... Parking very easy from departure and arrival terminals... Beautiful interior.. Lots of natural light... Lots of charging points for devices... An airport that Jakarta needed badly for years. "
09 July 2017Mahfuddin Rasyid
" Bandara baru dengan interior yang megah
04 July 2017Ada cafe dan toko souvenir
Ruang tunggu nyaman dengan sofa "
Reinhard Derru
" ok "
03 July 2017Abdul Hafiz
" The new Terminal 3 is good. So many food stall at the departure and arrival gate.
29 June 2017Terminal 1 and 2 are the old buildings still need improve their quality of service. "
Prasanga Kamburugamuwa
" Very well maintained, cleaned and try to enhance.
24 June 2017Seems to construct sky train facilities.
Unfortunately when i was visiting just outside the airport very ugly, busy due to construction.
But Air port i rate as four star "
AmanahTransporter Tj. Pinang
" Keren... "
19 June 2017Benny Herlambang
" Terminal 1 sometimes too crowded. Terminal 2 is better. Terminal 3 is so much better.. 4 star if terminal 1 less crowded and terminal 5 when mass people transport like inter-terminal train is available. "
14 June 2017Fung Kon
" This airport is very big. There are a lot of choices of food on each floor of the terminals.
12 June 2017The parking is too far walking from the pickup zone. We have to pay a minimum of 2-hour parking no matter what.
There is an overnight parking though.
The bad things are: the taxi service is a very long long long line. They charge you based on zone and meter all together. The restrooms smell bad and are in bad look. "
Harris K
" The flight were delayed for more than 1 hour, and they didnt offer any compensation "
05 May 2017Michael Ruru
" The international gateway to Indonesia, it is in dire need of renovation and some revamp in some areas . it's improving and there is a massive building projects that are on the works, such as the new terminal 3 that is just opened and still needs some work and also a light rail transport that connects the airport to Jakarta city center currently underway. There are some fast food joints and restaurants on all three terminals and a Starbucks on terminal 3. Other facilities are overnight/long term secure parking facility for travelers, or you could go and rent a car or take a taxi for which I suggest to take from the available taxi stations that are pretty safe, The public restrooms are somewhat acceptable but don't get high hopes for a 5 star quality. Security is provided by the aviation security, airport police and the Indonesian Army. Oh always remember to take into account the traffic to and from the airport is always heavy so plan ahead as to avoid missing your flight "
29 April 2017M. Haidar Helmi
" There are a lot of Lion Air counters but only five open to serve ALL FLIGHTS. Also it takes 15-20 minutes to serve 1 passenger for check in. Please improve! "
26 April 2017Iris Mueck
" This airport is a hub to all the local airlines as Garuda, Mandala etc.
21 April 2017Looks a little old now.
Restrooms... 😞 should be improved...
They offer baggage wrapping, porter service and more... "
Sid Kelly
" Embarrassingly third world. Stinking, gross toilets. Cats wandering the departure terminal. Air conditioning requires dialing up.
20 April 2017The Garuda terminal 3 building is an entirely different story. It is still however, prone to power blackouts. "
Arne Theuerkauf
" Clean and sufficient seating. There is free wifi, but it's not strong and can only serve basic usage, once you are going to the gate there is no connection anymore. There are also some shops available, but only very few food options like Starbucks and 2-3 other local places. Aircon not cold enough. "
13 April 2017Triyono Adinugroho
" They provide you with shuttle car to drop you to the terminal. Lovely staff. Price is Rp. 144000/24 hours. "
28 March 2017Kamilia
" nice and clean, like the building interior.. integrated etnic anda modern design "
01 March 2017Ungki Ariono
" Need renovation, and also too crowded, need to add more sitting bench so passanger can sitdown properly not sit on the floor "
18 February 2017Ming Wijono
" 5 star for it's Ethnic Architecture (Terminal 1 and 2). Like the big Pillars and Ornaments, the earth colors. It used to be a very beautiful airport. It is still a nice airport, but seems crowded and somewhat poorly maintained. People are less responsible (smoking in a non smoking area, not properly parked the cars, cut in line). "
14 February 2017Yulberti Tarra
" Love the interior details. "
13 February 2017John Beene
" Get yourself a nice warm flaky curry Puff from beard papa, find a cozy corner of your gate away from the frost blasting ac unit, and make sure to grab a copy of the exciting periodical 'parlementaria' which seems to be provided at many gates. "
09 February 2017Sam Carstairs
" I enjoy coming here. A good blend of modern and traditional Indonesia. Also has a good selection of duty free available "
08 February 2017Sulistiono Sulis
" Goodly improvement, more tidy and looking nice "
07 February 2017Suluh Pandu Dwiartantio
" The Terminal 3 is huge and I think has better services than the other two terminals, its has many food stalls and larger waiting room, still need improvement on the lighting and air conditioning, but overall good and clean terminal "
07 February 2017Iwan Setiawan
" Nice trif white raider go to bandara "
05 February 2017Macan Dahan
" Spacious, clean and modern airport. Can be improved further with more plant and flowers, and traditional cultural touches to show the uniqueness and richness of Indonesian cultural and biodiversity. "
05 February 2017Niq
" Finally...a proper airport!
31 January 2017Unfortunately still exlusive for Garuda Indonesia flights only up until I write this review.
Modern and stylish, yet need an extra work to eliminate the queue on the entrance.
Ensure to arrive much earlier to get into the waiting area in time, no worries, there are lots of F&B options from major brands, even branded fashion stores to keep you entertained while waiting for your flight. "
Adrianus Prima
" If you fly garuda, you should check in from 2E not 2D. Not the best airport, but toilet cleaness is acceptable, if you are Indonesian and want to use autogate, you have to register first at the immigration desk "
15 January 2017Juwita Saptomo
" The newest terminal in Soekarno Hatta Airport. Clean and bright. The style i s modern. I hope the cleanliness is always maintained. "
10 January 2017Cindy Cindy
" Was here for domestic flight with Garuda Indonesia Airlines in Dec 2017. Unlike the other terminals, this terminal has modern exterior and interior concept which is similar with those in other countries.
07 January 2017Some of the area still under construction especially near the check in counter. Looking forward to more dining options to come and free airport wifi.
Love the clean and bright ambiance but will miss the classic Indonesian theme like in T2. "
Edi Junaedy
" Wait a very long time for get the luggage :( "
06 January 2017Jonathan
" i like this place because the terminal was way cleaner than the other terminals and it has great interior. waiting area was 70 times better than terminal 1 and 2! recommended for domestic flights🙂 "
05 January 2017Mardhatillah Ciymhe
" Rest area is A good place for chill' in "
16 December 2016WaiTuck CHONG
" Even though this is an old airport, it is reasonably well maintained e g. the toilets are clean. The immigration officer and folks at the airport are generally very helpful and friendly.
23 November 2016Restaurants are limited but quite a number of shops if you have some last minute shopping for local handicrafts and souvenirs. "
Muhammad Fauzi Murtadlo
" Joss "
20 October 2016Didik Kwok
" Clean and largest in Indonesia. Nice facilities. Many retail stores, although some have not yet opened. Things were a bit negative is for an airport as new as this, the quality of materials and workmanship of several details of buildings should be this improved "
13 October 2016David Steele-Smith
" I love Indonesia and most things about it except the terrible arrival non-experience here and even more, giving up your water 1 hour before flying with no other water available after that. It's the tropics, guys!!! Food here is a poor reflection and f the great food in this country but the toilets are beautiful. Teri Mah kasih banyan, to the toilet attendants. Saya Cinta Indonesia! "
05 October 2016Silvester Dao
" Good service, polite officers, quick shuttle cars, secure and enough lighting. Ticketing machine in entrance got problem creating delay in printing but not repaired for long time, security said. "
05 October 2016Groza Subhakty
" The new modern look building have big potential to be the pride of the nation. Its amazing that the air condition is actually cold. The minus point: The information girl at the small counter just before exciting the bagage colection was not smart and can not give the correct direction to the gorden bird counter. "
27 September 2016Ahmad Luthfi
" hari ini agak sepi "
05 September 2016Abhilash KP
" The worst International airport. Even it is 3rd busiest airport in Asia doesn't provide good WiFi for travellers. You can't even use whatsapp. I didn't called my family from hotel believing WiFi will be available in airport finally I wasn't able to inform my family. "
03 September 2016Redy Wibisono
" Korean Air - terminal E5 "
02 September 2016Hamdani Febrian
" First time here. The size fits the name. But it's still under construction mostly. The entry point is at the end of the dropping point. Got in on upper floor and the boarding lounge on the lower floor. Lack of signage but there are many information center and nice people that can be asked for direction.
30 August 2016There are many lounge on the waiting room. Small but comfy. They even got kids playground.
One thing I feel really different here. The people. They're more kind somehow than the people on other terminal :) "
Audi Kasbara
" It has improved alot over many things particularly on how it regulate the human movement traffic and cleanliness. "
29 August 2016Putra Antara
" Overcapacity will most certainly drag down comfort and quality. While more people can enjoy cheap flights, the airport just get more crowded and uncomfortable. It's getting left behind so far from other large airports in the region such as Changi in term of comfort and 'true' international service. "
29 August 2016Clint R
" Very utilitarian airport. Good enough to get you from point A to B. As the third busiest airport in Asia, it is a disgrace.
25 August 2016Food choices are limited. Good luck finding a beer. Ground transportation is usually delayed, traffic is terrible; unless to transit late/early. "
Ragil Prastio
" Manjoy "
22 August 2016Samuel Lumentut
" This airport is the main gateway to Jakarta, Indonesia. This place reeks history. However it is definitely showing its age.
21 August 2016The decor and cleanliness is something that has to be refreshed immediately.
Please do prepare a minimum 1 or 2 hours extra if you want to go to this place because the road to the airport always has constant traffic jam from early morning until the evening. It is after 9PM the road then goes lightly.
Terminal 1 for domestic and Terminal 2 for International flight is always packed with people. It is over capacity at its best especially on holiday season. This is why there are so many delayed flights from Soekarno Hatta International Airport.
With the newly opened Terminal 3 Ultimate, it should help to distribute the people but if you watch the news, you will know that they have a lot of problem there too.
Last but not least please remember to spare another 1 or 2 hours if you want to go here. You have been warned! "
Rendra Budi Hutama
" Located in remote area of South-West Border Jakarta (Administratively Tangerang) you should prepare more than 4-5 hours from city before boarding because the only access to this airport is via airport toll road that usually jammed. DAMRI Bus and Taxi is the only public transport options available. There is airport train but still under construction.
20 August 2016Okay, T1 and T2 was nice with it's Javanese Architecture. But there is some details that need to be fixed and improved such as cleanliness, service, art decoration etc.
Yeah, everyone know if this airport was overcrowded. The development of new T3 need to be appreciated but unfortunately as we hear in news lately the operation of new T3 brings many new problems instead.
As main airport in Indonesia, the main gate of this beautiful and great nation, Soetta airport could be better. "
Rendra Budi Hutama
" Ever here in old Terminal 3 (now will become pierhead of new Terminal)
19 August 2016The old terminal was great with modern architecture. The signs also clear in big size. Boarding area feel like in big expo but still classy and give me wow effect. The boarding area was comfy although it is hard to connect wi-fi. The praying room was small but it still okay.
The new terminal seems giant and glorious from outside. Unfortunately, many news and photos told if it has many problems like need more light, lack of seats, flooding, traffic jam, wrong art placement etc. Hopes the airport operator(AP2) will fix it soon. At least as comfy and nice as old Terminal 3. "
Rendra Budi Hutama
" Serves Lion Air Group.
19 August 2016Like it's neighborhood, it was nice terminal with it's traditional architecture and green garden inside.
Last time arrived here at 2014 was not getting garbarata(aviobridge) so the passengers must walked through small creepy corridor. The pictures about tourism of Indonesia I think need better presentation.
For connectivity, there are Damri Bus Station in front of it. The shuttle bus that connect all terminal also available too. "
Eric Valega Prawirodidjojo
" A pretty decent airport, though obviously not the best.
18 August 2016The queue for manned immigration counters were rather long as morning is its peak period, but the automatic immigration took only less than 5 mins.
No plugs at the gate, so the only place to charge I can see is after security and before the gates. "
Oliver Broldiek
" Why do they call it 'Ultimate'? I don,t get it.. You know that feeling when u have to renovate the house, because there is no other option anymore to ignore the short-comings and then you finally have the money together and start and then cannot wait anymore to see how it looks like, even when you know that it,s just half-baked and just barely passes the test..? That,s how it feels, and you know that all the rest of the due work will not happen anymore in time because you,re too busy to manage the massive task on hand first and the whole plan will fall apart. So what,s left are quick fixes like setting up better signs so that people can find their way around, turning down the AC so that people don,t get a cold while waiting (actually that is really strange: how can you improve your carbon foot-print with a massive space like this to climat control, from that PoV this building is a atrocity to common sense, but then again...). Why do start something 'temporary' when you should do it right in the first place? Oh and one more; why were the windows not cleaned before opening, they look like they have never seen any water after the glass left the factory. Considering the design of the fronts, that task alone will require some time to do. Let,s wait and see how this 1st and last impression of our country will look like once it,s completed, if ever really...
15 August 2016I stand corrected - it,s just bad design and horrible planning and a total mess. But again, you have no other choice as passanger than to suck up the incompetence and endure the failures for the times to come.. "
Tony Wong
" The terminal is efficient and convenient. "
13 August 2016Adam Wegrzynek
" Almost none speaking English well, TV screens shows wrong gate information, no notification regarding boarding, they just scream something in Indonesian... I think worst airport I've been to "
20 July 2016Muhammad Kafi P
" Gak dapet kursi "
17 July 2016Radhea Permata Dewi
" Too crowded in check in room and a bit hot. The toilet is not very clean (and running out tissue!). "
12 July 2016Robin Wijaya
" Its very modern and high standard for this airport especially outsmarting against Changi Airport and KLIA. I hope this will remain one of the best terminal in Indonesia. Especially the interior and also the facilities including a Parking structure which can house more cars than parking in front of the terminal just like in terminal 1 & 2. And please when it is fully operational, I hope there will be Parking elevator in Terminal 3 Ultimate. "
19 June 2016Recky Mugama
" Smoking areanya kejauhan... 😂😂😂 "
19 June 2016Wan Chung
" Clean and tidy airport "
10 June 2016Lim EV
" Ok place and a bit run down. Not sufficient seatings for travellers in transit and for an international airport... Can be better. "
19 May 2016Gigin Ginanjar
" Ini khusus terminal 2 ya. Tidak sepenuh yg dibayangkan "
14 May 2016Rube Kolo
" Restaurants charge 15% on top of their menu price.
07 May 2016food in two restos I've explored was not frwsh (ex: fried rice wasn't freshly fried and chicken was fried too many times before.
After the passport control prices are in usd only. Cosmetics chocolate cigarettes and alcohol.
No bottled water available.
So passengers cannot go back , because they passed immigration.
This is a AirAsia-only terminal . "
Aria Dhika Rayendra
" The terminal used to show us how great is the Indonesia architecture but for whatever reasons, they destroyed it making it looked like a skeleton of its glory days as a great terminal. Its a bit crowded especially in the waiting room because sometimes you can't get a seat and was forced to sit on the floor. "
03 May 2016Mario Ronny Prasetya
" Parkirnya aman, nyaman, gede, murah, layanan antar jemput juga sigap. "
21 April 2016Mutiah Abdat
" Great design! much better than the previous terminals. The signage are clear enough to see and understand. But maybe they need to improve their services, such as: more seat for passengers (not only in the waiting area but also from the check in area), lower temperature for the main air conditioner, etc. But I think they're still one of the best airport in Indonesia. Good job. "
13 March 2016Ady Saputro
" tetap enak2 ...meski volumenya lebih kecil "
26 February 2016Leonika Sari
" This terminal is better than the other terminals. More comfortable, cleaner, and tidy. I like the interior design. But the waiting seats could be improved for comfort "
14 February 2016Lihui Yin
" I have visited 22 countries and have never seen anything like this: I'm at the boarding area right now and there is only a drinkable water tap in a room with 1,000 people. In addition, there's no place where you can buy a bottle of water... There are just two shops selling perfumes and alcohol + chocolates. Also, the screens don't display when your flight is boarding. "
10 February 2016Raditya Fadilla
" It's better than the other terminals; cleaner, more comfortable. The restaurants are indoors, separate from the check in counter so you can still be with your friends or family inside the building, unlike in T1 and T2 where most of the common area are outside. "
27 January 2016Saggaf Arsyad
" The buildings looks too old, too small, lack of trolleys and serve too many passengers. Needs a lot of improvement in infrastructure. Delay occurs very often especially in holdays. I found out that morning flight never delays "
08 December 2015Fendy LoveFaith
" Standard airport, usually for domestic flight. The design already old enough "
25 November 2015Andri Agassi
" Eat before checking in! There's nothing inside the waiting area other than a couple vending machines that sell soft drinks. "
14 December 2014Yoel Patrick
" crowded situation and the service is... -_- "
26 April 2013